We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.
You must call 60 days ahead of your scheduled tour for a full refund. Within 60 days you will assess a following termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
In order to guarantee the quoted tour prices and the hotels mentioned in the quotation a deposit of 30 % of the total amount due is expected within two weeks after reservation together with the full cost of the visa processing fees (the latter are non-refundable). Thirty days prior to the arrival date we must have received the ballance of the full amount due.
Please ask your bank to include on your side the transferring charges and as soon as your transfers are made, kindly let us have a scanned copy of your bank transfer documents for our reference.
Cancellation policy and charges:
|60 days prior to arrival||No Charge|
|60-45 days prior to arrival||15 % of the due amount|
|45-30 days prior to arrival||30 % of the due amount|
|30-15 days prior to arrival||50 % of the due amount|
|14-03 days prior to arrival||75 % of the due amount|
|01 days or no show||100 % of the due amount|
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable
Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season.
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Please contact us to get the latest information on your desired trip.